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Water and Sewer Utility Accounts

Water service accounts are opened and billed by the City of Sunrise, as Weston purchases its water from the City of Sunrise Utilities Department. 
Details on the water meter reader service.

For New Water Connections/Disconnections and account billing and payments:  954-746-3232.

Pay your utility bill without paying a transaction fee! 

Make Utility Payments by phone using a Visa, MasterCard, American Express, or Discover card, a debit card, or a check by calling 1-800-761-6508 toll free, or online at

For Contractors:

New Customers

Garbage & recycling collection is automatically initiated when you open a water service account.  Garbage & recycling collection fees are placed onto your annual tax bill.

To apply in person:

City of Sunrise New River Civic Center 
60 Weston Road, Sunrise, FL 33326 
On the east side of Weston Road, 1 block south of State Road 84, behind Westgate Square. 

Hours of Operation: 
Monday – Friday  9:00 AM – 5:00 PM

Documents required to open a new utility account:

  • Executed Settlement Statement
  • Driver’s License or official photo ID
  • $125 deposit


For the Bonaventure area of Weston:
Serviced by the City of Sunrise 
Monday - Friday 9:00 AM - 5:00 PM 

After hours and weekends:  954-888-6087

All other areas in Weston:
Serviced by Indian Trace Development District 
Monday - Friday  9:00 AM - 5:00 PM 

After hours and weekends:  954-385-2600

Water Conservation

The Broward Water Partnership can help you conserve water by offering rebates and other incentives for replacing older, water-wasting toilets, shower heads and faucet aerators. For more information on rebates, visit

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  • Can I pay the city to fix my water line?
  • Can you check my water usage?
  • Can you recommend a plumber?
  • Do I need a licensed plumber?
  • I am a contractor and need a temporary meter to do pressure cleaning for several homes?
  • I can’t use any of the showers or sinks because something is blocking it, should I call a plumber or can the City help me?
  • I have a sewer backup, do I call a plumber?
  • I need to shut off my water, who would I need to speak to?
  • I’m moving to a new location within the City of Weston and need to move my service, who can do that for me?
  • My meter box is full of water but I don’t know where is coming from, can someone come out and check?
  • My street is flooding and the drain is clogged.
  • My toilet is backing up?
  • There is a leak in my house?
  • What if I called the plumber first and the issue is on the City’s side?
  • Why am I responsible for fixing my leaking house water line?
  • Why are you wasting all that water from the hydrant?
  • Why is my water bill so high?
  • Why is my water yellow?
  • I am calling from a title company and need a lien search on a water service account, who should I call?
More FAQs